Política de envío
Shipping Policy
Thank you for shopping at Leia Jewels USA. Below is all the essential information regarding shipping and delivery.
1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Domestic Shipping (USA):
Estimated delivery time: 3–7 business days
Shipping rates vary based on location and order weight.
International Shipping:
We ship to select countries. International delivery times and rates depend on destination and shipping method. Please note that customs duties and taxes may apply.
3. Order Tracking
Once your order has shipped, you’ll receive a confirmation email with a tracking number that you can use to check its status.
Please allow 48 hours for the tracking information to become available.
4. Delays
Delivery times may vary due to customs delays, courier issues, or other unforeseen circumstances. We are not responsible for delays caused by the shipping carrier.
5. Lost or Stolen Packages
Leia Jewels USA is not liable for any products lost or stolen after being marked as delivered by the carrier. Please ensure your shipping address is correct. If you experience any issues, contact the shipping provider first, then contact us at leiajewelsusa@gmail.com.
6. Address Changes
If you need to change your shipping address, contact us as soon as possible at leiajewelsusa@gmail.com. We can only change the address if the order hasn’t shipped yet.
7. Questions?
If you have any other questions or concerns about your shipment, feel free to email us at:
leiajewelsusa@gmail.com